Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

All I can say is wonderful things about this company!!! From the start, our salesman Jack did a very good job explaining EVERYTHING. Any time I called the office ALL the women I dealt with were efficient and friendly. Our installer, Roberto and his team did a great job, quality work and left no mess behind. The team that came back after the inspection was done (job passed inspection) was friendly and went beyond our expectations. Then the salesman's follow up call to make sure all went well was very much appreciated. He even reminded and helped us get rebate submitted before deadline. This review is long over due. I would hire this company again in a hot second!!! ~ Jaylynn F
We are most pleased with the work done by Alufab USA. In the spring of 2019, they installed an electric roll-up shutter on our large sliding lanai glass door. They did such a good job that, this winter, we asked them to come back and they installed 3 impact resistant windows and 1 impact resistant sliding glass door in a guest bedroom. The project was complete on schedule at the quoted price. The employees are very efficient, hard working, organized and highly professional. Furthermore, they did not leave a mess when they left the house after completion of the project. Without hesitation, we highly recommend Alufab USA. ~ Claude
We were interested in two different kinds of shutters: bahama (decorative), and storm screen shutters. We priced around and received multiple bids on each. Alufab had the most competitive prices and offered the least amount of wait time. After they were both installed, they set up an appt to show us how to operate them, as well as offering a phone app that allows us to remotely put the storm shutters down when we are not there and there is a hurricane threat. We are very satisfied with their prompt and courteous attitude, as well as their conscientiousness with customer satisfaction. Would highly recommend Alufab! ~ Wendy F
I contracted with Alufab to install storm shutters on my home. The job was very challenging as we have a variety of windows and doors with decorative moldings that required experience, knowledge and creativity. Jack, and Marco worked together to come up with great solutions that proved to be optimum solutions to protect my home. Very detail oriented people, and both Marco and Jack followed up with me multiple times to make sure I was completely satisfied with their work. I highly recommend Alufab USA if you are looking for the gold standard in hurricane protection for your home. ~ Ken S
Outstanding experience with Alufab USA. I replaced the windows at 2 houses with PGT impact windows. Troy the Territory Manager did my estimate and provided the documents needed for HOA approval. He immediately responded to any questions I had and guided me through the process. The windows arrived even sooner than expected. The father and son team (2 Georges) that installed my windows were skilled craftsmen. They removed my blinds, installed the windows, cleaned them and replaced the blinds. There were no issues passing the Collier County inspection. After the inspection Alufab sent Steven and Lee to place the trim and check all my windows to make sure I was satisfied. Kim and Dianne in the office were exception. They set up my appointments for measurements, installation and the inspections. Every time I called the office I immediately got one of these ladies and they were always pleasant and helpful. Highly recommend this company. ~ Kare S
Great company, installation was a breeze and some little teething problems one year after installation were taken care very fast and very professionally. We had a long delay for installation due to hurricane Ian, obviously not their fault. The owner came to take the measurements himself unheard of! Front desk, ordering and techs are all very helpful and working for the company for many years now from my understanding, that goes to show you the quality of this swfl company. We can certainly recommend to anyone without any hesitation. Thank you all ~ Stavros S
Just had 13 impact windows installed. First off Mark provided a very detailed and competitive quote from two manufacturers. Both quotes had more detail about the windows than any of the other quotes I received. I knew exactly what I was getting and learned some things along the way. Installation went perfect. the two installers that came out were very professional and did a wonderful job. They completed the install in one day and cleaned up afterward. The windows look fantastic. Great job guys. ~ William K
We had Alufab do our impact windows and hurricane shutters around our lanai. The windows they use are Shwinco and are manufactured in Alabama. (The VP of Shwinco called me the day after the installation to make sure I was happy.) I have never been more impressed with the professionalism of a company and the quality of their product. The installers were meticulous and clean and fast. The customer service was excellent. Final inspections were done on time. I recommend Alufab and Shwinco without reservation. ~ Ed M
Their product works really well. I had a DR Horton home with shutters from Alufab and before my warranty period expired I tested the installation of the shutter panels and everything went on perfectly. I thought I was missing a few panels according to the very detailed list that cross referenced all the panels to their corresponding windows and I put in a claim. They immediately returned my calls and said they would get right on replacing the missing panels. However, I found that I made a mistake and didn't count correctly. They were very gracious and dropped off extra screws and wingnuts to my door anyway. I worked with David on the claim at Alufab and he went way above and beyond trying to help me. I asked him questions unrelated to my claim and he spent at least 10 minutes on the phone answering all my questions, even went across the building to another department to check on an answer and then came back to fill me in. They are a company that obviously tries to help people stay safe and I am a big fan now. ~ George W
Great company! Allufab has a long history of products and service. Just had electric shutters and sliders Installed. I found the communication and service to be polite, prompt and all work professionally done. The difference in this company and others is that they manufacture some of the hurricane shutters in their own factory and can custom fit them on your windows. Call 6-8 months in advance before hurricane season after Irma there has been a wait list time. I found it was worth the wait . ~ Lorraine S
Great company and Iggy will not stop until the job is done right.... excellent phone service.... would recommend to anyone who needs storm shutters and doors. Year and a half update! Customer service has been excellent.. we had a lil rubbing on the blades of the shutters that removed the paint... we called ... they replaced... anytime there has been an issue we call, leave a message and someone calls us back and an appointment is set.. problem fixed... ~ Backstraps n
This is my second install by alufab, totally happy with this company and their customer service. Jason is a rep for this company, very repectable,and knowledgeable in his product, he will check with the original install group if customer has problem and that way gets right to source of problem and get repaired quickly.He is an asset to this company, and they are lucky to have him VERY HAPPY AGAIN STRONGLY RECOMMEND ALUFAB COMPANY ~ Timothy H
My neighbor highly recommended Iggy from Alufab. He came out to explain the options for hurricane protection. We decided to have 2 rolldown aluminum shutters for the lanai, front entryway and 1 front window lexan shutters installed. We are absolutely happy with the workmanship and the installation crew. Very prompt and professional service from start to finish. We highly recommend Alufab for all the services they offer. ~ royalcoachman3704
Alufab installed numerous retractable screens in 2019 in our new Naples house. One of our screens would not retract fully so I called Diane and Kim at Alufab. Both of those front office pros are the best Their GM, Iggy is an extremely honorable and hard working guy and I will work with them anytime going forward.Integrity and customer service is hard to find these days but Alufab excels in both categories. I wish I could give them 6 stars. ~ golf n
I contracted Alufab USA in fall 2023 to replace and install two of my bedroom windows with impact rated windows. They did a terrific job from start to finish. They were courteous, professional, and quick, beginning from the time of ordering the windows and receiving a quote to installing and subsequently helping in providing the necessary documentation to process my grant reimbursement through MSFH Program. ~ Ron G
Everything about this company was professional, from the sales person to the install. They came out when they said they would be here and were always right on time. They did a great job of installing the shutters up, and cleaning up. Their personnel was very courteous, and answered all of our questions. I would definitely recommend this company to anybody who is looking for hurricane shutters. ~ Belinda J
Our development had several quotes for windows in our residences and found Alufab to be straight forward and honest with their pricing. It was up to each home owner to decide if they want to get windows from there. I believe at least twelve homes have chosen Alufab so far in 2021-2022. The quality is wonderful and their installers were timely, courteous, and thorough. ~ Jeff G
Purchased home in begining of June. Shortlyafter that there was a storm brewing. We called and ordered accordian shutters. Iggy, the installer, was very prompt, and quick!! My shutters are a real blessing! They even helped us with some different ideas!! Very pleased with the work and quality of the product, not to mention the price was the best too!! ~ Alice D
We hired Alufab to do our new windows for an older Villa in Bella Terra. We went with Hurricane rated windows vs. replacement windows and shutters. We added two roll down shutters for our Lanai vs. re-doing the sliders with Hurricane rated glass. The team was great, sales rep lives in our community and everything got handled from permit to inspections. ~ Richard S
AluFab did a very good job removing and installing my new windows in my home. Their work was very professional, and the quality of the windows was stellar! I was also very impressed with the the competitive pricing they gave me. A win win!! Since my windows were install by AluFab, my electric bill has been reduced by 45% and the sound attenuation is excellent! Great work by great people! ~ Dan R
We couldn't be happier with our Alufab hurricane shutters! Jack and Marco are extremely knowledgeable so the whole process went smoothly. The price quote was reasonable and timely. The installers showed up on time, were thorough and finished in one day. The shutters look good and are easy to operate. We feel an extra level of security when we travel. ~ John M
Had my windows installed on Wednesday and everything was great. The sales people and the office staff are knowledgeable, friendly, professional and very efficient. The 2 installers that I had - Justin & Levy were excellent. The product is fabulous and beautiful. I have already recommended them to numerous people. Great job! ~ Deborah S
Alufab installed nine windows in my condo last year and they were great through Hurricane Ian. We had a lot of debris flying around throughout the storm, no cracks or leaks anywhere. Marco provided excellent customer service and the installers were knowledgeable and efficient. I will definitely recommend Alufab to any of my neighbors. ~ Two D
Truly appreciate the professionalism and attention to detail by the crew. Also, we thank them for removing old hurricane brackets and working with our house painter….prior to their installation of our new accordion shutters. Would highly recommend them! (And hope we never have to use the accordion shutters)😳 ~ John V

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